Privacy Policy
Your Privacy is important to us.
Our privacy policy governs how we collect, handle, use and disclose your personal information. It also deals with how you can access the personal information we hold about you, ask us to correct it, or make a privacy related complaint. This policy explains how we respect your right to privacy in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Privacy Policy
What Information Do We Collect and How Do We Use It?
At Presti Finance (ABN 42 635 193 746), we are committed to protecting your privacy. We collect personal information from you through various channels, including telephone, our website, and during the course of our business interactions. This information may include:
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Your name, address, phone number, and other contact details.
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Sensitive information, including any vulnerabilities you disclose.
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Employment history, qualifications, and financial details such as bank information.
We collect this information to:
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Provide and manage our financial services.
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Facilitate our relationship with you and other parties, including Connective, lenders, and other service providers.
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Process transactions on your behalf, such as loan applications or related financial services.
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Comply with administrative, planning, and regulatory requirements.
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Offer relevant information about our products, services, and updates.
We may use your contact details to send you updates, newsletters, and marketing communications. You can opt-out of these communications at any time by contacting us at hello@prestifinance.com.au.
How Do We Hold and Protect Your Information?
Presti Finance is dedicated to safeguarding your personal information. We store your information securely in compliance with the Australian Privacy Principles. This includes:
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Maintaining accurate, current, and complete records.
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Using secure databases and, where necessary, trusted external storage providers within Australia.
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Implementing safeguards such as password protection, encryption, and physical security.
We retain your personal information only as long as necessary to provide our services or meet legal obligations. When no longer required, we take reasonable steps to securely destroy or de-identify the information.
Will We Disclose the Information We Collect to Anyone?
Presti Finance does not sell, trade, or rent your personal information to third parties. However, we may disclose your information in limited circumstances, including:
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To Connective, whose software platform we use to facilitate our services.
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To lenders or agents, when required to process your transactions or manage your financial services.
Any third party receiving your information is obligated to handle it in accordance with the Australian Privacy Principles. We will never disclose your information without your consent unless required by law.
How Can You Access, Update, or Correct Your Information?
You have the right to access and update your personal information. To do so, please contact us at hello@prestifinance.com.au or write to us at 2 Brandon Park Drive, Wheelers Hill, VIC, 3150. Upon verifying your identity, we will provide the requested information or update your records as necessary.
If we cannot fulfill your request, we will inform you of the reasons and provide options for recourse. Reasonable costs may apply for accessing certain information.
What Happens If You Want to Complain?
If you believe we have not complied with the Privacy Act or this policy, please contact us at hello@prestifinance.com.au. We will review your complaint through our internal resolution process and aim to respond within 30 days.
Your Consent
By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. We may update this policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be published on our website.
If you have questions or concerns about this policy, please contact us at hello@prestifinance.com.au.